Digital Learning Facilitator

Job Overview:

The Digital Learning Facilitator is the central point of contact for enabling transformative immersive learning experiences within the college's state-of-the-art immersive rooms. This role focuses on facilitating and enhancing immersive lessons, providing guidance and support to educators to fully leverage the rooms' potential. Responsibilities include ensuring seamless technical setup, managing troubleshooting issues, maintaining performance, and actively engaging in lesson facilitation, directly impacting the effectiveness of classes, student engagement, and the success of immersive learning initiatives.

Duties & Responsibilities

• Manage delegated project responsibility for immersive technology initiatives, ensuring timely implementation and alignment with organizational objectives.
• Act as the main point of contact for all aspects of immersive learning environments across the campus.
• Facilitate timetabled immersive lessons, contributing to the teaching and learning experience.
• Provide technical troubleshooting to resolve issues quickly and safeguard user experience.
• Maintain and manage immersive environment standards, instilling best practices for users.
• Ensure immersive environment spaces remain clean and tidy, addressing any estates-related needs proactively.
• Collaborate with ClassView to maintain and manage immersive environment software updates.
• Oversee the performance of immersive environment hardware, addressing any end-of-life or underperforming technical needs.
• Track user and technical feedback to improve user experience.
• Provide innovative advice on using technologies within immersive environments to enhance student engagement and experience.
• Work collaboratively with Digital Learning Facilitators to ensure consistent, high-quality support.
• Address practical challenges of technology-based practice with the Digital & Quality Teams, executing targeted training plans.
• Engage in networking activities, including the Immersive Network Community, to exchange ideas and experiences in technology-supported learning.
• Stay updated on developments in immersive and digital learning through research and network participation, engaging in upskilling opportunities via ClassView.
• Assist with introducing and implementing technology-supported learning through workshops or project work as needed.

Job Requirements:

• Proven ability to work at a degree level, preferably within IT and/or creative digital skills industry.
• Relevant IT Qualifications.

The right candidate will have:

• High standards of communication and interpersonal skills.
• Experience working in higher education or a similar academic environment.
• Experience developing and delivering aspects of training, including face-to-face and online support.
• Experience supporting elements of a blended learning curriculum.
• Track record of working effectively in cross-disciplinary teams and/or on projects to design and develop learning resources and solutions.

Why choose us:

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE.  Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

• A dedicated and friendly team of professionals who are keen to develop and learn.
• Excellent pension provision
• Annual Staff Awards
• CPD days - opportunities to grow and development through mentorship and coaching
• Free onsite parking
• Staff appreciation days
• Eye care vouchers
• Onsite Starbucks & Restaurant
• Well-being days & activities 
• Electric Vehicle Scheme*
• Discounted gym membership.
• Fully immersive teaching rooms allowing online teaching simultaneously at multiple locations.
• Hybrid Working available.
• Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance.

*subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here.  You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.