Enrolment Assistant (Temp Role)

Job Overview:

The Enrolment Assistant will play a crucial role in maintaining the accuracy and credibility of learner records by entering data into our information systems. This position will also involve delivering proactive and courteous service in responding to inquiries from prospective and current students, parents, and staff.

Job Requirements:

• Data Entry and Management:
• Provide prompt and courteous responses to inquiries from prospective and current students, parents, and staff.
• Assist in resolving issues or concerns related to learner records and information systems.
• Liaise with various departments to ensure the smooth flow of information and updates regarding learner records.
• Communicate changes or important updates in learner records to relevant staff and departments.
• Prioritise and manage various tasks while adhering to deadlines.
• Work flexibly within the wider College as required, handling all internal and external queries professionally and calmly.

The right candidate will have:

• Experience of working with young people.
• Excellent communication Skills
• Ability to work in a busy environment
• Knowledge of Microsoft office and ability to adapt to new software
• Ability to prioritise their workload
• Have a team orientated ethos

Why choose us:

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE.  Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

• A dedicated and friendly team of professionals who are keen to develop and learn.
• Excellent pension provision
• Annual Staff Awards
• CPD days - opportunities to grow and development through mentorship and coaching
• Free onsite parking
• Staff appreciation days
• Eye care vouchers
• Onsite Starbucks & Restaurant
• Well-being days & activities 
• Electric Vehicle Scheme*
• Discounted gym membership.
• Fully immersive teaching rooms allowing online teaching simultaneously at multiple locations.
• Hybrid Working available.

*subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here.  You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.